Mission & Values

Our Purpose

Be a recognized source of knowledge regarding all aspects of swimming pool water loss prevention.

Our Mission:

Help independent swimming pool and leak professionals profitably solve water loss problems.

Our Tactic:

Profitably deliver a complete portfolio of vertically integrated solutions (products and services), that are delivered to and through a network of independent, loosely coordinated businesses.

Our Guiding Values:

Integrity: Honesty and integrity are paramount in all communications with customers, co-workers, vendors, and competitors. We are guided by a pursuit of the truth.

Courage: We seek growth by objectively identifying market needs and creating value delivering solutions. We recognize that that the process of discovery is just as important as creativity in the problem solving task.

Discernment: We will develop high quality products as judged by the market. We will not engage with regulatory institutions as a means of protecting revenue. Instead, we recognize our customers' freedom to choose as motivation for progress and improvement.

Generosity: We are generous with information that helps our industry and customers make reasoned decisions and solve problems professionally. In anticipation of a value producing transaction, we do not exaggerate or withhold information in order to achieve an advantage.

Diligence: We believe that continuous improvement is required for success. We work toward operational efficiency to assure our own profitability and to deliver products and services that match or exceed our customer’s expectations.

Accuracy: We will honestly assess our performance and learn from both our successes and failures. We believe that the pursuit of profit is not greed, but instead the only means for providing value in a way that is self-sustaining.

Joy: We will work to reward and celebrate with all stakeholders who have contributed to our success. We will not apologize for success which is achieved through adherence to high moral standards.

Humility: While we attempt to execute daily operations that reflect our guiding values, we recognize our inability to do so on all occasions.We hope to demonstrate the willingness to admit our failures and to be gracious in our forgiveness of the failures of others.